FAQs

Frequently Asked Questions

Shipping Information

How long will it take for my order to arrive?

Can I change my delivery address after placing an order?

We understand that sometimes plans change! If your order hasn’t been shipped yet, we’ll do our best to assist you. Please contact us as soon as possible with your order number and updated address details, and we’ll make every effort to help.

If your order has already been shipped, unfortunately, we won’t be able to make changes to the delivery address. We kindly ask for your understanding, as we wouldn’t want any delivery issues to arise.

Your satisfaction means the world to us, so please don’t hesitate to reach out with any concerns—we’re here to help! ❤️

If you have any other questions, please check our Shipping Policy.

How do I track my package?

Why hasn’t my order’s shipping status been updated yet?

We know you’re excited to receive your order, and we truly appreciate your patience! Once your items are shipped, you’ll receive a shipment notification email that includes everything you need—your order number, carrier details, order date, order time, current status, and a tracking number to follow your package.

Please note that it may take 3-5 business days for the tracking information to be updated by the carrier. If you have any concerns or questions in the meantime, don’t hesitate to reach out to us—we’re always happy to help! ❤️

If you have any other questions, please check our Shipping Policy.

Refund and Returns

What is your return policy?

What if my order arrives damaged or incorrect?

Press-On Nails Questions

How do I find the right size for press-on nails?

Measurement Methods for Finger Widths

Method 1: Use a soft measuring tape to measure the widest part of the nail bed, not the top of the nail.

Method 2: If a soft measuring tape is unavailable, use a strip of paper wrapped around the widest part of the nail bed. Mark the measurement, then measure it with a ruler. If no tools are available, you can download a measurement tool app.

Size	Thumb	Index Finger	Middle Finger	Ring Finger	Pinky Finger
XS	14	10	11	10	7
S	15	11	12	11	8
M	16	12	13	12	9
L	17	13	14	13	10

How long do your press-on nails stay on?

What should I do if a nail chips or comes off?

Can I reuse my press-on nails?

Frequently Asked Questions

Shipping Information

Refund and Returns

Press-On Nails Questions

Measurement Methods for Finger Widths

Salon-Quality

Easy to Wear

Gentle & Safe

Eco-Conscious